Coaching & Wellness
Coach session intelligence & program updates
Turned coaching session notes and history into structured program updates, progress summaries, and next-action recommendations.
~6 hrs
saved per coach per week on admin
100%
of sessions structured and searchable
HITL
approval on every program update
Challenge
Coaches were drowning in session notes and client history. They needed a way to surface progress, flag stalled goals, and propose next-step programs without spending the evening on admin.
Approach
- Ingested session transcripts, notes, and program history into a unified store
- Built extraction for goals, blockers, wins, and action items
- Added agent workflow to propose program updates with human-in-the-loop approval
- Surfaced per-client dashboards with progress signals and alerts
- Evaluated against coach-labeled gold examples to tune extraction quality
Outcomes
Higher
program adherence via timely nudges
Every
session becomes structured data
Stack
OpenAI
Anthropic
LangGraph
Postgres
pgvector
Langfuse
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